Dear Customers,

This is with reference to shipments being moved to Amazon in USA. Please note the below message –

Shipments arriving in the USA without a Power of Attorney (POA) and bond arrangement will be immediately returned back to the foreign shipper at their expense.  The usual “five (5) day waiting period” does not apply in this situation. The team at FTN that arranges Customs Bonds for customers is the FTN Bond Team.  Customers with specific inquiries on the POA or bond process should send those to the FTN Bond Team at Ftn_bond@ftn.fedex.com.

Please also ensure that all shipments to Amazon are on a DDP bases where with shipments are executed with your account number for duties and taxes to be billed.

Vendors of Amazon are aware about the above so please ensure full compliance on the same or shipments will be returned with the return charges billed to your account number.